Policy on Harassment and Abuse
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nqivbx I MvwjMvjvR wb‡iva bxwZgvjv
1| m~Pbv (Introduction) t
.............................wjt evsjv‡`‡ki Mv‡g©›Um wk‡í GKwU we‡kl ¯’vb `Lj K‡i wb‡q‡Q| Mv‡g©›Um wk‡íi cÖmvi LyeB Avkve¨ÄK hv BwZg‡a¨B cÖwZeQi evsjv‡`‡ki ˆe‡`wkK gy`ªv DcvR©‡bi Drm e‡j cÖgvwbZ n‡q‡Q| AvMvgx w`b¸‡jv‡Z G wkí Ab¨vb¨ ißvwbKvix †`k¸‡jvi mv‡_ cÖej cÖwZ‡hvMxZvi m¤§yLxb n‡Z hv‡”Q | weMZ wKQy mgq a‡i ........................wjt Zvi AvMvgx w`‡bi P¨v‡jćK mvg‡b †i‡L Mv‡g©›Um wk‡íi myôz weKvkgvb aviv‡K GwM‡q wb‡q hvevi Rb¨ kªwgK Kj¨vY gyLx wewfbœ c`‡¶c wb‡q‡Q| AwZ Avek¨Kxq kªwgK Kj¨vYgyLx e¨e¯’vax‡b GKwU nqivbx I MvwjMvjvR gy³ my›`i cwi‡ek Drcv`b e„w× I c‡b¨i myôz gvb i¶vi mnvqK e‡j ..........................wjt wek¦vm K‡i| GKwU myôz bxwZgvjvi Aax‡b nqivbx I MvwjMvjvR gy³ cwi‡ek m„wó cÙv †mv‡qUvm© wjt Avï Kibxq KvR¸‡jvi g‡a¨ AMÖvwaKvi `vex K‡i| G j¶¨‡K mvg‡b †i‡LB GB nqivbx I MvwjMvjvR wb‡iva bxwZgvjv cÖYqY Kiv nj|
2| D‡Ïk¨ (Objectives) t
cÖ‡Z¨K Kg©Pvix‡K m¤§vb I gh©v`vi cwi‡e‡k KvR Ki‡Z †`qvi j‡¶¨ Ggb GKwU bxwZgvjv cÖYqb Kiv hv Kg©PvixM‡bi Rb¨ ‰`wnK, †gŠwLK, gvbweK Ges †hŠb nqivbx mn †h †Kvb nqivbx I MvwjMvjvR gy³ Kg© cwi‡ek m„wó Kiv|
3| bxwZgvjvi AvIZv (Scope) t
GB bxwZgvjvwU nqivbx I MvwjMvjvR (Harassment and Abuse) †K msÁvf~³ K‡i Zv wb‡ivaK‡í e¨w³M‡bi `vwqZ¡vejx, †Mvcbxqfv‡e Awf‡hvM Rvbv‡bvi cÖwµqvmg~n Ges bxwZwUi cÖ‡Z¨K ai‡bi j•N‡bi †¶‡Î h_vh_ k„•Ljvg~jK e¨e¯’vi GKwU iƒc‡iLv cÖYqb Ki‡e|
4| nqivbx I MvwjMvjv‡Ri msÁv (Definitions) t
K. ‰`wnK (Physical) t ˆ`wnK kw³i cÖ‡qvM A_ev cÖ‡qv‡Mi ûgwK|
L. ‡gŠwLK (Verbal) t Zxeª wPrKv‡i frm©bv Kiv, wPrKv‡i/kãvejx cÖ‡qv‡M fxwZ cÖ`k©b Kiv ev m¤§vbnvbxi cÖ‡Pôvq kãvejx cÖ‡qvM Kiv|
M. gvbwmK (Psychological)
1. Kg©Pvixi AvZ¥-m¤§vb nvbx NUv‡bvi D‡Ï‡k¨ kãvejx, fw½, Bw½Z e¨envi A_ev Kv‡h©¨i e¨envi|
N. ‡hŠb (Sexual)
1. GKwU †hŠb m¤ú‡K©i wewbg‡q cÖKv‡k¨ A_ev †Mvc‡b myweavRbK Kv‡h© wb‡qvM Kivi A_ev DËg ev c¶cvwZZ¡g~jK AvPi‡bi cÖwZkÖ“wZ cÖ`vb Kiv|
2. ‡hŠb m¤ú‡K©i cÖ¯Íve cÖZ¨vLvb Kivi cÖwZ‡kva ¯^iƒc Kg©Pvix‡K †h †Kvb ai‡bi Ab¨vq e¨env‡ii m¤§yLxb Kiv|
3. AevwÃZ ‡hŠb Dw³, ch©‡e¶Y I gšÍe¨ ev †hŠb Bw½Zc~b© A½-f½x Kiv|
4. bvix-cyi“‡li †f`v‡f‡`i cÖwZ j¶¨nxb Ams‡e`bkxj wbivcËv e¨e¯’v|
O. Ab¨vb¨ (Others)
1. †hŠw³K weiwZ, cvwb, †kŠPvMvi, ¯^v¯’¨‡mev A_ev Aci Ab¨vb¨ †gŠwjK gvbweK cÖ‡qvRbxqZv mg~n evavMÖ¯’ Kiv|
2. Kv‡Ri mg‡qi ewnf©~Z mg‡q Kg©Pvixe„‡›`i PjvPj A‡hŠw³Kiƒ‡c wbwl× Kiv|
5| Awf‡hvM I cÖwZKvi c×wZ (Grievance Procedure) t
K. Awf‡hvM c×wZt †Kvb kªwgK ev Kg©Pvix †Kvb iK‡gi nqivbx Ges Mvjg‡›`i wkKvi/m¤§yLxb n‡j Zvi/Zv‡`i welqwU DaŸ©Zb KZ©„c‡¶i †MvP‡i G‡b mgm¨vi cÖwZKvi/mgvav‡bi my‡hvM _vK‡Z n‡e| KZ©„c‡¶iI Gwel‡q `ª“Z Rvbv Ges cÖwZKv‡ii e¨e¯’v Kivi Aek¨ KZ©e¨ i‡q‡Q| cÖKv‡k¨ †h‡nZz A‡b‡KB Awf‡hvM Rvbv‡bvi wel‡q wØavMÖ¯’ ev Amyweav †eva K‡i, †m‡nZz G ai‡bi cÖwZKvi PvIqv †Mvcbxqfv‡e Kivi GKwU c×wZ ...........................wjt AbymiY K‡i|
L. Awf‡hvM Rvbv‡bvi c×wZt ‡Mvcbxqfv‡e Awf‡hvM Rvbv‡bvi wel‡q ................................wjt KZ©„c¶ hZœkxj| wbgœewY©Zfv‡e kªwgK-Kg©PvixMY Zv‡`i Awf‡hvM mg~n KZ©„c‡¶i †MvP‡i Avb‡Z cv‡ibt
1. †h ‡Kvb kªwgK Zvi Awf‡hvM cÖ_‡g Zvi wbKUZg KZ©„c¶ Ges µgvš^‡q Da©Zb KZ©„c‡¶i eive‡i DÌvcb Ki‡Z cv‡ib A_ev kªwgKiv mivmwi I‡qj‡dqvi Awdmvi Ges d¨v±ix g¨v‡bRvi‡K Rvbv‡Z cv‡i|
2. wbivc`fv‡e iw¶Z Awf‡hvM ev· me©kªwg‡Ki mn‡R Mgb‡hvM¨ ¯’v‡b Zvjve× Ae¯’vq we`¨gvb i‡q‡Q| Awf‡hvM ev‡·i Pvwe cÖkvmwbK cÖav‡bi wbKU Ges I‡qj‡dqvi Awdmv‡ii wbKU iw¶Z Ges cÖwZw`b Zviv wb‡R ev·¸‡jv 2 evi Lyj‡eb Ges Awf‡hvM †c‡j h_vh_ e¨e¯’v MÖnb Ki‡eb| kªwgK‡`i †KD B‡”Q Ki‡j Zvi/Zv‡`i cwiPq †Mvcb †i‡L Awf‡hvM †ck Ki‡Z cv‡i|
3. kªwgK‡`i Giƒc wbðqZv Ges Drmvn †`qv n‡q _v‡K †h, †KD Awf‡hvM ev‡· wjwLZ Awf‡hvM Rvbv‡j Zvi ev Zv‡`i wei“‡× †Kvb e¨e¯’v †bqv n‡e bv|
4. d¨v±ixi cwiPvjK Ges cÖkvmwbK cÖavb-Gi e¨w³MZ †Uwj‡dvb Ges †gvevBj b¤^i mg~n d¨v±ixi †M‡U wjLv _v‡K hv‡Z †Kvb kªwgK †h †Kvb mg‡q Zvi/Zv‡`i Awf‡hvM mivmwi Rvbv‡Z cv‡ib|
5. GQvov cwiPvjK Ges cÖkvmwbK cÖavb-Gi WvK-wVKvbv kªwgK‡`i Rvbv‡bv nq hv‡Z †h †Kvb kªwgK Zvi Awf‡hvM wjwLZfv‡e Rvbv‡Z cv‡ib|
6| Awf‡hv‡Mi Z`šÍ (Grievance Enquiry)t
†Kvb Awf‡hvM KZ©„c‡¶i †MvPixf~Z nIqvi c‡i AbwZwej‡¤^ Awf‡hvM Z`‡šÍi Rb¨ †hvM¨Zvm¤úbœ e¨w³‡`i mgš^‡q GKwU KwgwU MVb Kiv nq| Giƒc KwgwU‡Z, cÖkvmwbK cÖavb, Kgcv‡qÝ g¨v‡bRvi (Compliance Manager) BZ¨vw` e¨w³eM© AšÍf©~³ _v‡Kb| KwgwU cÖvß Awf‡hvM we¯ÍvwiZfv‡e Z`šÍ K‡i cwiPvj‡Ki wbKU GKwU wjwLZ wi‡cvU© †ck K‡i| cwiPvjK Awf‡hv‡Mi Ici Z`‡šÍi wi‡cvU© Abyhvqx h_vh_ e¨e¯’v wb‡q Awf‡hvMKvix‡K (m¤¢e †¶‡Î) Rvbvb|
7| h‡_óiƒ‡c AeMZ Kg©x evwnbx (Well informed Workers) t
‡h‡Kvb bxwZi mvdj¨RbK fv‡e ev¯Íevqb bxwZwUi mv‡_ mswkó mK‡ji avivevwnKfv‡e Z_¨ AeMZKi‡bi Ici wbf©i K‡i weavq ...................................wjt Gi mKj kªwgK Ges Kg©PvixMb‡K bxwZi wel‡q AbeiZ Z_¨ AeMZKib Ges wbôvevb _vKvi e¨e¯’v K‡i| nqivbx I MvwjMvjvRc~b© AvPib‡K e¨e¯’vcbv KZ©„c‡¶i †MvPixf~Z Kivi Rb¨ bxwZf~³ wbqgvejx mswkó mKj‡K Ae¨vnZfv‡e Rvbv‡bvi Rb¨ e¨e¯’v MÖnb Kiv nq| †mB j‡¶¨ wbgœewb©Z c×wZmg~n Abymib Kiv nqt
(1) bZzb wb‡qvMcÖv߇`i cÖwk¶Y|
(2) ZË¡veavqK e¨e¯’vcK‡`i Rb¨ lvb¥vwmK wfwˇZ cÖwk¶Y|
(3) Kgc‡¶ evwl©K wfwˇZ Kg©Pvixe„‡›`i `jwfwËK cÖwk¶Y|
(4) bxwZwU Kg©Pvixe„‡›`i weiwZ/ wekªv‡gi GjvKv I mn‡R cvV Kiv hvq Ggb ¯’v‡b Ges AvKv‡i UvbvBqv ivLv|
8| `vwjwjKxKib (Documentation) t
cÖ‡Z¨KwU Awf‡hvM Z`šÍ Ges M„nxZ k„sLjvg~jK e¨e¯’vejx Avek¨Kxq fv‡e wb‡gœv³ Z_¨vejx mnKv‡i mwVK fv‡e `vwjwjKxKib Kiv nq t
(1) †h Zvwi‡L (mg~‡n) NUbvwU Rvbv‡bv n‡q‡Q|
(2) ‡h Zvwi‡L (mg~‡n) NUbvwU N‡UwQj|
(3) Awf‡hv‡Mi mwVK cÖK…wZ|
(4) Awfhy³ Acivax Ges f~³‡fvMx, hw` cvIqv hvq|
(5) Z`‡šÍi ZvwiL mg~n Ges Z`šÍKvixe„‡›`i bvg (mg~n)
(6) Z`‡šÍ e¨eüZ c×wZ mg~n|
(7) ch©‡e¶b mg~n|
(8) wm×všÍmg~n Ges wm×všÍKvixi bvg (mg~n)|
(9) Av‡ivwcZ †h †Kvb k„sLjvg~jK e¨e¯’v (A_ev mvRvi) ZvwiL Ges c×wZ|
(10) wm×v‡šÍi wel‡q †h Zvwi‡L Kg©Pvix‡K Rvbv‡bv n‡q‡Q|
(11) ‡h kªwgK/ Kg©Pvix Awf‡hvM G‡bwQ‡jb Zv‡K Z`‡šÍi djvdj Rvbv‡bvi wel‡q Ges †h wm×všÍ (mg~n) M„wnZ n‡q‡Q †m ¸‡jvi wel‡q `vwjwjKxKib|
(12) Avek¨Kxqfv‡e mKj `wjj msi¶Y Ges evqvi KZ©„K Aby‡ivaK…Z n‡j Zv‡`i wbKU `wjj Dc¯’vcb|
(13) cÖ‡Z¨KwU nqivbx I MvwjMvjvRc~Y© NUbvi c‡i †mB mKj NUbvejxi c~bive„wË ‡iva I Dnvi KviYmg~n Acmvi‡bi D‡Ï‡k¨ eZ©gv‡b we`¨gvb bxwZ, c×wZ Ges AvPibwewa‡Z mg‡qvc‡hvMx cwieZ©b mvab Ki‡Z n‡e|
9| k„sLjvg~K e¨e¯’v (Disciplinary Actions) t
........................................wjt Gi e¨e¯’vcbv KZ©„c¶ nqivbx I Mvwj MvjvR †iv‡a cÖYxZ bxwZgvjv jsNbKvix e¨w³/e¨w³e„‡›`i Ici Aek¨B cÖ`vb‡hvM¨ kvw¯Í/ k„sLjvg~jK e¨e¯’vi cÖ‡qvM Ki‡e Ges G ai‡bi e¨e¯’v †Kvb wej¤^ QvovB MÖnb Kiv nq| hw` †Kvb Kg©Pvix Aci Kg©Pvixi Ici nqivbx I wbcxobg~jK AvPi‡bi Rb¨ †`vlx mve¨¯Í nq Z‡e wb‡gœv³ GK ev GKvwaK k„sLjvg~jK e¨e¯’v/mvRv †`vlx e¨w³i Dci Av‡ivc Kiv †h‡Z cv‡i t
(K) Ae¯’v Ges cwiw¯’wZi Dci wbf©i K‡i nqivbx I MvwjMvjvR c~Y© AvPi‡bi d‡j Awej‡¤^ c`P~¨wZ, Awej‡¤^ ms‡kva‡b †cÖiY (†cÖv‡ekb) Ges c`vebwZ Kiv|
(L) hw` Ae¯’vi d‡j Awej‡¤^ ms‡kva‡b †cÖib (†cÖv‡ekb) Ges c`vebwZ N‡U Z‡e †m †¶‡Î †h e¨w³ nqivwb I MvwjMvjvR c~Y© AvPi‡bi Rb¨ `vqx †mB e¨w³ KZ©„K GB g‡g© ¯^xK…wZ cÖ`vb c~e©K GKwU wee„wZ †`qvi cÖ‡qvRb n‡e †h, wZwb cwiw¯’wZwU ey‡S‡Qb Ges cieZx© 60 w`‡bi g‡a¨ hw` Dnvi c~bive„wË N‡U, Z‡e Zvnv‡K Zvr¶wbKfv‡e PvKzixP~¨Z Kiv n‡e|
(M) nqivbx I MvwjMvjvR c~Y© AvPi‡bi Rb¨ `vqx e¨w³‡K Aek¨B mswkó Kg©Pvixi (M‡Yi) wbKU ¶gv cÖv_©bv Ki‡Z n‡e|
(N) nqivbx I MvwjMvjvRc~Y© AvPi‡bi Rb¨ `vqx e¨w³‡K Zvi GB `„wóf½x A_ev Kv‡Ri ms‡kvabv‡_© mvnv‡h¨i D‡Ï‡k¨ Aek¨B h_vh_ cÖwk¶Y, †hgb AvšÍt mvs¯‹…wZK cÖwk¶Y, weev` gxgvsmv m¤úwK©Z cÖwk¶Y A_ev Ab¨ †h †Kvb Dchy³ cÖwk¶Y MÖnb Ki‡Z n‡e|
(O) hv‡Z Avi †Kvb fq-fxwZ cÖ`wk©Z bv nq, Z`y‡Ï‡k¨ nqivbx I MvwjMvjvRc~b© AvPi‡bi Rb¨ `vqx e¨w³‡K GKwU wfbœ wefv‡M e`jx Kiv|
(P) AvB‡bi cÖ‡qvRbxqZv c~i‡bi Rb¨ hw` Avek¨K nq n‡e nqivbx I MvwjMvjvRc~Y© AvPi‡bi Rb¨ `vqx e¨w³i wel‡q Avek¨Kxq fv‡e ¯’vbxq KZ©„c‡¶i wbKU Rvbv‡bv Ges Zv‡K AvB‡bi wbKU mgc©b|
10| m¤§vwbZ †µZv‡`i‡K AewnZ Kivt .............wjt Gi m¤§vwbZ †µZv‡`i‡K †h ‡Kvb ai‡bi nqivbx I MvwjMvjvRc~b© AvPib Ges G m¤ú‡K© M„nxZ e¨e¯’vejx m¤ú‡K© AewnZ Ki‡e| †h †Kvb e¨e¯’v MÖn‡bi c~‡e© †h mKj NUbv mg~‡ni `i“b Kg©Pvixe„›`‡K PvKzixPz¨Z Kiv Avek¨K n‡e †m¸‡jvi wel‡q Avek¨Kxqfv‡e m¤§vwbZ †µZv‡`i ¯’vbxq K‡c©v‡iU †imcwÝwewjwU Kgcv‡qÝ g¨v‡bRvi‡K AewnZ Kiv n‡e|
11| DØy×Kib Ges cÖwk¶b (Motivation and Training) t
mKj Kg©PvixMY‡K bxwZgvjvi g~j D‡Ïk¨ Ges cvjbxq Kvh©¨vejx m¤ú‡K© mg¨K avibv †`qv Ges †gvwU‡fk‡bi Rb¨ wbqwgZ cÖwk¶Y Kg©m~Px nv‡Z †bqv n‡e| GB mKj wbqwgZ †gvwU‡fkb cÖwk¶‡bi D‡Ïk¨ n‡”Q Kv‡Ri cwi‡ek †_‡K mKj ai‡bi nqivbx I MvwjMvjvRc~b© AvPib `~ixKib| wbgœewb©Z Dcv‡q †gvwU‡fkb/cÖwk¶Y cwiPvjbv Kiv †h‡Z cv‡it
K. bZzb †hvM`vbKvix‡`i Rb¨ cwiwPwZ Ges DØy×Kib (Orientation & Motivation) cÖwk¶‡bi e¨e¯’v|
L. AšÍZc‡¶ eQ‡i GKevi e¨e¯’vcK Ges Kg©Pvix‡`i Rb¨ cÖwk¶‡bi e¨e¯’v|
M. mKj kªwgK-Kg©Pvix‡`i Rb¨ gvwmK `j-wfwËK gZwewbgq I cÖwk¶b wkwei|
12| nqivbxi wei“‡× cÖPvi e¨e¯’v t
mKj ai‡bi mrcÖ‡PóvI mdj nq bv hw` bv bxwZgvjvi D‡Ïk¨, Av`k© Ges Kibxq m¤ú‡K© mKj‡K ixwZgZ Ges wbqwgZ AewnZ bv Kiv hvq| bxwZgvjvi mc‡¶ mK‡ji GKwU mvaviY Dcjwä Ges mg_©b G‡¶‡Î Ab¨Zg cÖ‡qvRbxq kZ©| Dcjwä I mg_©‡bi cÖmv‡ii Rb¨ wbgœewb©Z e¨e¯’v †bqv n‡et
K. bxwZgvjv‡K wjwLZ I `k©bxqfv‡e mKj Kg© GjvKv Ges wekªvg/cÖ¶vjb GjvKvq cÖ`wk©Z Kiv|
L. †cvóvi I wjd‡j‡Ui gva¨‡g `k©bxq fv‡e bxwZgvjvi cÖPvi|
M. e¨e¯’vcKMY Kg©Pvix‡`i mv‡_ nqivbx I MvwjMvjvR wb‡ivaK e³e¨ cÖPvi I Av‡jvPbv Ki‡eb|
13| Dcmsnvi (Conclusion) t
ißvbxgyLx Mv‡g©›Um wk‡í Drmvnx I wb‡ew`ZcÖvb kªwgK I Kg©Pvixe„›` mvd‡j¨i wbqvgK kw³ wn‡m‡e KvR K‡ib| ¯^vfvweKfv‡eB GB wk‡í wb‡qvwRZ mevi Rb¨ h_vh_ m¤§vb wb‡q KvR Kivi e¨e¯’v Ki‡j Zv wk‡íi weKv‡k cÖf~Z mnvqK n‡e| GUv e¨e¯’vcK‡`i `vwqZ¡ †h, Ggb GKwU Drcv`b mnvqK Kg©cwi‡ek m„wó Kiv †hLv‡b mevB my¯’ I my›`ifv‡e KvR Ki‡Z cv‡i| G j‡¶¨B ..................................wjt Ggb GKwU Drcv`b mnvqK Kg© cwi‡ek m„wó Ges eRvq ivL‡Z e×cwiKi †h cwi‡ek mKj cÖKvi nqivbx I MvwjMvjvR gy³ n‡e|
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